Fuzzibunz defects and customer service
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Thread: Fuzzibunz defects and customer service

  1. #1
    Super Poster
    Join Date
    Jul 2010
    Posts
    759

    Default Fuzzibunz defects and customer service

    So last month I was bumming pretty hard because snaps on 3 of our Fuzzibunzs broke. I have to say though that their customer service was great. The only annoying thing is you have to get approved to return them (just required filling out an e-mail form).

    I sent the diapers back last Wednesday (day before Thanksgiving) and got my new replacement diapers in the mail today (just over a week later). They also replaced them with the new Fuzzibunz Elite diapers, which I'm excited to try. Difference being the inserts are thinner and the elastic is on the inside of the diaper.

    They also sent a free pair of legwarmers and some detergent samples to make up for shipping cost.

    Just wanted to put this out there in case anyone else runs into a problem w/ their FuzziBunz.
    Kat
    DD Gwen 2/24/11
    4/10


  2. #2
    Prolific Poster
    Join Date
    Dec 2010
    Posts
    1,023

    Default

    That's good to know they have good customer service & sent you some free stuff too. You will have to let us know how well the new Elite version works.
    Christina

    Lilypie Third Birthday tickers

    Lilypie First Birthday tickers

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