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Thread: Botched 911 Call

  1. #11
    Posting Addict Spacers's Avatar
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    Don't cops have computers in their cars? I thought that was pretty standard now. If so, then IMHO they are definitely at some fault as they should have viewed the history of that address both to know what they might be headed for, and to know how to best follow up if they didn't find anything at first glance. If the history showed domestic violence, then a man answering the door saying everything is fine might not be acceptable since it was a woman who called, kwim? Or if no one answers, the best response might be to go around back, look in windows, ask the manager to open the door, etc. and not just leave.
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    Posting Addict GloriaInTX's Avatar
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    Quote Originally Posted by Spacers View Post
    Don't cops have computers in their cars? I thought that was pretty standard now. If so, then IMHO they are definitely at some fault as they should have viewed the history of that address both to know what they might be headed for, and to know how to best follow up if they didn't find anything at first glance. If the history showed domestic violence, then a man answering the door saying everything is fine might not be acceptable since it was a woman who called, kwim? Or if no one answers, the best response might be to go around back, look in windows, ask the manager to open the door, etc. and not just leave.
    They don't have laptops or anything it is just basically a screen they can use to access the mainframe. It is not that high tech they can do searches on a license plate and look for warrants on a person and stuff but I don't know if it has detailed history showing previous calls on an address. IF they did have access to that information as the article states then I agree they should have followed up a little more. But a lot of it still goes back to the priority of the call. They knew NOTHING about what the dispatcher had heard when they got to that door, and even called back in to dispatch to have them try and call her back. At that point dispatch STILL didn't tell them what they had heard, they just tried to call her again and got no answer.
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    Prolific Poster ftmom's Avatar
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    Quote Originally Posted by Spacers View Post
    Don't cops have computers in their cars? I thought that was pretty standard now. If so, then IMHO they are definitely at some fault as they should have viewed the history of that address both to know what they might be headed for, and to know how to best follow up if they didn't find anything at first glance. If the history showed domestic violence, then a man answering the door saying everything is fine might not be acceptable since it was a woman who called, kwim? Or if no one answers, the best response might be to go around back, look in windows, ask the manager to open the door, etc. and not just leave.
    Just tapped my source Here they can access that info on the car computer, but it is not routine to do so, most of that information is routed through dispatch (if they have a question they would ask dispatch to look it up for them) so that they are not as distracted. He also said that not all systems are created equal so not all cops in different cities could look up the same info.
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    Posting Addict GloriaInTX's Avatar
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    Quote Originally Posted by ftmom View Post
    Just tapped my source Here they can access that info on the car computer, but it is not routine to do so, most of that information is routed through dispatch (if they have a question they would ask dispatch to look it up for them) so that they are not as distracted. He also said that not all systems are created equal so not all cops in different cities could look up the same info.
    This is the system that Dallas uses.

    http://www.versaterm.com/products/mobiles/mdt1.pdf

    I'm not sure if they have the map part though, they have been using it for a long time, at least over 10 years.
    Last edited by GloriaInTX; 09-21-2012 at 04:08 PM.
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