You're in the grocery store and let something slip, knock something over- you break something- a jar, a plastic container- something containing food which now makes the food either unsafe to eat (because there could be glass in it) or impossible to transport home...
What do you do? Do you walk away and hope no one saw it was you? Call someone to clean it up? Do you pay for the item? Should the store have some financial wiggle space for accidents like these?
Sorry if this has been done before... I didn't see anything like it when I searched...
Mara & Joel, 2009
I have had this happen before, the store has just gone and replaced it for me. In saying this I have lived in small towns since 2006 and before that I knew a lot of the staff at the grocery store I went to because I worked in the same centre. I would be calling someone to clean it up so that others don't slip or something. If I were asked to pay for it I probably wouldn't make a fuss unless it was something other than my own fault for dropping the item.
I would definitely tell someone... if there's spilt stuff on the floor and/or broken glass someone else could slip and/or injure themselves on it. I would also offer to pay for it since I was the one who broke it. There's always a chance they will not charge me for it but I think the right thing to do is offer to do so. (had that happen when my daughter was young and trying to help put groceries up on the belt... she dropped a jar of spaghetti sauce... I offered to pay... they told me not to worry about it)
This happened to me last week! I dropped an entire container of apple juice that BURST open. It was at the checkout, and in an instant there were a handful of people there to help. i was mortified, naturally. I offered to pay, help clean but they were really really nice about it.
Had it happened on another aisle I would have found someone, or maybe asked another shopper to run and get someone if it was really nasty!
ITA with the pp. I would defintiely tell and insist on cleaning it and paying for it. But usually they are really nice about it and tell me no problem. My DD once dropped a vase in the Hobby Lobby. Even then they said not to worry about it and though I offered to pay for it, they didn't let me.
But leaving it and walking away is out of the question. That's just totally wrong in every way.
We had a real doozie of one recently ~ my DS was in the cart seat and he reached back and upended a dozen eggs....the carton opened ~ one egg fell on the ground and 11 flew into my cart, breaking all over a FULL cart of groceries. People flocked to help, they cleaned it up, I didn't have to pay for the eggs, but it literally took me 2 hours to unpack and wash all of my groceries when I got home!
I agree with all the PP. The store takes care of it, your job is to notify them.
Oh, I would totally tell someone and offer to pay!
When I was in high school I was a "service clerk" at a grocery store, the very worst thing to clean up is milk! A spilled 4L jug of milk gets everywhere. Bleh.
Like most everyone else has said, if this happened I would definitely let someone know so that no other accidents would happen as a result, and offer to pay for the item. That being said, I have been right beside a woman at the Walmart in an isle and she knocked down a bottle of wine that was on an endcap (it was cheap too, one of those $3 bottles!) and it smashed into a thousand pieces all over the ground. What did she do? Pretended it never happened and briskly walked away! Some people...
Krystal & Donovan - 12/2/06
Reagan - 10/2/02
Maximus - 3/10/05
Liberty - 12/11/08
My angel in Heaven 1/7/13
Tell and offer to pay. Duh.
Tell someone asap.. worst cleaning for me was an endbase of spaghetti sauce.. I mean what do you use for chunky liquid.. a mop and broom.. glass everywhere! craziness.
DH-Aug 30th 1997 Josiah - 6/3/02 Isaac 7/31/03