I email a ton of people every day for work. About 2/3s of them thank me (especially the ones who know it's not remotely part of my job to help them). I never reply back because it seems silly to say thank you and your welcome through email (to me). I am very consistent about using all manners IRL, so I was wondering if I'm the only one with a flip-flop attitude about electronic communications..
Do you use the same manners electronically that you use verbally?
I'm not sure I understand. Should you thank someone for sending you an e-mail?
I'm also a little confused by the question. Is the question should you say thank you by e-mail for an e-mail? Then yes, I always make sure I thank someone who did something for me, even if it is part of their job. Makes them know I appreciate what they do. But when someone e-mails me "Thank You" I don't always send another e-mail saying "You're welcome", but I would say it if I were talking to them in person.
Sometimes i feel very awkward even writing the "Thanks!" email in response if there really is nothing else to say but that...only because i know a lot of people don't like a lot of clutter in their emailbox and use it more as a tool to get things done...not have conversations.
I very often hem and haw a little about replaying to an email at work just to say "thanks!" Sometimes i do it...and other times i don't.
I never reply back to a Thanks email with a "your welcome" I figure at that point its implied
They are usually thanking me for finding out information or finding material they need to do their job and emailing it to them. I only thank people when I'm talking to them though; if someone does something for me over the phone (lets say looking up a number) than I say Thank you, but if they email me the number, I don't. Is that normal?
I also always say "Thanks" so they know that I got the e-mail. A simple "Thank You" can go a LONG way. While it may clutter up their e-mail, then can quickly read it and delete it. I wish the people I worked with said thank you more often. I can say that if I have something to do for two people at the same time, I will most likely do the task for the person that has said "Thank you" in the past before I do the other persons task.
I send emails ALL DAY LONG. I do a lot of thanking, don't really do the "you're welcome" because it gets excessive. If someone does something for me they get thanked for sure.
Laurie, mom to:
Nathaniel ( 10 ) and Juliet ( 7 )
Baking Adventures In A Messy Kitchen (blog)
I usually do but it's more so the sender knows I got the information.
I'm really not sure why you wouldn't use the same manners IRL and email. Part of the problem with electronic communication is the lack of personal connection and imparting improper tone/meanings because 'they' can't hear those things from your voice.
I do thanks, but if someone sends me a "thanks!" email I don't reply "You're welcome" because it gets tedious.