Walmart shopping spree

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AlyssaEimers's picture
Joined: 08/22/06
Posts: 6560
Walmart shopping spree

Walmart Shelves Emptied in Food Stamp Shopping Spree - ABC News

What do you think should happen now?
Do you think Walmart is at fault for allowing people to spend whatever?

GloriaInTX's picture
Joined: 07/29/08
Posts: 4114

I think the even though the limit might not have shown up, it still shows how much was charged on each card. These people had a pretty good idea of how much the actual balance was on their card. The amount they charged over that should be taken out of future benefits. I don't see it any different than fraud.

AlyssaEimers's picture
Joined: 08/22/06
Posts: 6560

I do think the amount spent over should come out of future benefits.

I am not sure what Walmart could have differently other than setting a generic $100 or so limit so that people could get essentials but not go overboard like this.

Spacers's picture
Joined: 12/29/03
Posts: 4100

Nothing should be done about it now. Walmart gave those people the gift of free food. This outage affected 17 states and it affected every kind of store that accepts EBT cards, and every other store made simple, reasonable decisions such as not accepting EBT cards for a while or limiting EBT purchases to $50 that reduced their risk. Walmart chose not to do anything, actually chose to allow people with EBT cards to walk out of the store with eight carts of groceries, so Walmart needs to accept responsibility for being a bunch of absolute morons.

Joined: 05/13/13
Posts: 34

I think the people who went wild with their EBT cards, spending money they knew they didn't have, should have to pay it back. I personally think Wal*Mart should've either set a limit or not accepted EBT for that time when it was down, but that's not really relevant now. Do I think Wal*Mart should be responsible for this? No. The people with the EBT who deliberately spent what they didn't have are responsible.

ftmom's picture
Joined: 09/04/06
Posts: 1538

If there is a documented agreement with walmart that a limit of $50 should be enforced, then walmart should have to pay back the rest of the money to the EBT system. The second page of the article states that there is this agreement.

But those people should be ashamed of themselves!

AlyssaEimers's picture
Joined: 08/22/06
Posts: 6560

"ftmom" wrote:

If there is a documented agreement with walmart that a limit of $50 should be enforced, then walmart should have to pay back the rest of the money to the EBT system. The second page of the article states that there is this agreement.

But those people should be ashamed of themselves!

Somehow I missed that. I do agree that the people should be ashamed of themselves.

GloriaInTX's picture
Joined: 07/29/08
Posts: 4114

Of course if Walmart had just refused to honor the cards at all like some other places did they would be accused of letting children starve.

bunnyfufu's picture
Joined: 10/21/05
Posts: 203

"GloriaInTX" wrote:

Of course if Walmart had just refused to honor the cards at all like some other places did they would be accused of letting children starve.

Who would say that? Did the stores that refused get accused of letting children starve. Yikes!

Spacers's picture
Joined: 12/29/03
Posts: 4100

Oh please, children aren't going to starve on $50, and even worst case scenario, they aren't going to starve if they don't get fed until Saturday night after the system was back online. That article has been heavily edited since it was originally posted. It originally had a second page that said, among other things, that most vendors including Walmart have an agreement with the EBT system that, if benefit information is not available, the vendor is supposed to limit purchases to $50 and EBT will only be responsible for that amount of unauthorized purchases. That is in place to protect everyone, EBT, Walmart, and hungry kids. The fact that Walmart didn't do this is no one's fault but Walmart's. I do really wonder WTF Walmart was thinking. Maybe that store is losing money and this is going to be a huge write-off which will help mprove their bottom line?

GloriaInTX's picture
Joined: 07/29/08
Posts: 4114

"bunnyfufu" wrote:

Who would say that? Did the stores that refused get accused of letting children starve. Yikes!

Actually they did.

Shoppers left carts of groceries behind at a packed Market Basket grocery store in Biddeford, Maine, because they couldn't get their benefits, said fellow shopper Barbara Colman, of Saco, Maine. The manager put up a sign saying the EBT system was not in use. Colman, who receives the benefits, called an 800 telephone line for the program and it said the system was down due to maintenance, she said.

"That's a problem. There's a lot of families who are not going to be able to feed children because the system is being maintenanced," Colman said. "No one should put maintenance in during the daytime."

She planned to reach out to local officials.

"I'm trying to reach out to everybody because I'm not thinking of me an adult who can figure out things. I'm thinking of the simpler person in the world who is sitting there trying to just do basic shopping to feed their kids. You don't want children going hungry tonight because of stupidity," she said.

Colman said the store manager promised her that he would honor the day's store flyer discounts next week.

Illinois residents began reporting problems with their cards — known as LINK in that state — on Saturday morning, said Januari Smith, spokeswoman for the Illinois Department of Human Services.

Smith said that typically when the cards aren't working retailers can call a backup phone number to find out how much money a customer has available in their account. But that information also was unavailable because of the outage, so customers weren't able to use their cards.

In Clarksdale, Miss. — one of the poorest parts of one of the poorest states in the nation — cashier Eliza Shook said dozens of customers at Corner Grocery had to put back groceries when the cards failed Saturday because they couldn't afford to pay for the food. After several hours, she put a sign on the front door to tell people about the problem.

"It's been terrible," Shook said in a phone interview. "It's just been some angry folks. That's what a lot of folks depend on."

Access restored for food stamp users, Xerox says

Joined: 04/12/03
Posts: 1686

The Louisiana Department of Children and Family Services' spokesman Trey Williams said the retailers who chose not to use the emergency procedures that limit sales up to $50 per cardholder during an emergency would be responsible for any additional amount spent over eligible benefit balances.

Walmart allowed this to happen. It's on them. I have no idea what they were thinking but it was really stupid. Exactly how does a store manager make that decision. "Hmmm...the system is down. Therefore the system won't show the limits of the users. I can limit transactions to $50 or eat the cost when customers leave with hundreds of dollars worth of food."

Is it all possible that Walmart thought they would be reimbursed for the amount later?

Our Walmarts (and other stores) all had signs saying they couldn't accept EBT because the system was down.

Spacers's picture
Joined: 12/29/03
Posts: 4100

"GloriaInTX" wrote:

Actually they did.

Access restored for food stamp users, Xerox says

No they didn't, not in the article you quote anyway. And regardless of what the message said about the system being down for maintenance, everyone knows now that it wasn't maintenance so I don't know what that's even being mentioned in that quote except for grandiosity.

mommytoMR.FACE's picture
Joined: 04/10/09
Posts: 780

Walmart can afford it. Just look at it like a donation from Walmart... It's about time they do something nice, maybe they can start paying their employees better next.

Sapphire Sunsets's picture
Joined: 05/19/02
Posts: 672

ok, first there were 2 different outages with the ebt system.

the maintence one, no one could use there cards.

this one, in lousiana was different. the safeguard thats supposed to be in place till the system could be restored failed and thats why there were no limits. honestly. it's both walmart and the people getting food stamps fault. walmart knew it was down and let people continue to buy multiple carts (some people went back after already buying 6-8 carts of food)....they should totally be held liable. the people who did shop should be kicked off and made to pay the money back.