you break it, you buy it

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you break it, you buy it

If you break it, should you buy it? If so, should you pay retail or the actual cost to replace it?

ClairesMommy's picture
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Through your own negligence, yes absolutely you should pay to have the item replaced at whatever cost the retailer is out of pocket. I went into the liquor store the other day and on the beer cooler door was a sign that said "You break, you buy." Ya, well I'm not buying jack $hit if the handle on the case is broken or the shelf is stocked so full the bottle or case or whatever is sticking out into the aisle and I inadvertently knocked it off when I walked past. A funny story from when I was a kid: My brother was about 2 and I was 5 and my mom had us in the china dept in Sears. My brother stuck his arm out as she pushed him in the stroller and he cleared off an entire china display save one dish. The saleslady came up, picked up the dish and threw it on the ground. My mom was horrified thinking she'd have to pay for the whole display, but the saleslady reassured her that since the whole set was now broken, Sears' insurance would cover the breakage. Wink The whole 'you break it you buy it thing' is a bit of a ripoff, seeing as most businesses have insurance to cover a certain amount of breakage or damage.

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Fully depends on the situation. I saw a child throw a jar of pickles on the ground the other day, that mom should be 100% responsible. If something gets broken and it is all accidental then I think the proper thing to do is offer to pay, and hopefully the store has an understanding manager

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I agree that if you break it, then you should buy it.

That is a great story about Sears! Your mom must have been freaking out about the thought of that bill!

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For the most part I agree. My oldest took a candy bar at the grocery store one day, opened it and started eating it so I bought it because it's my job to make sure she isn't getting into things but I was busy putting my stuff on the belt.

One time I went to Target though, to pick up some baby food for a trip we were taking and a bunch of packages stuck together as I pulled it off the shelf and came crashing to the floor. Heck no I wasn't paying for that.

I will pay if it is my fault (or my kids fault) or at least offer to pay. But, if the store is clearly not putting things away properly or does not have proper shelving I won't. I also make them come and get it for me since I won't be responsible.

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I sometimes agree too. I've experienced something like Jessica where things just started falling down. In general I don't like taking the kids to stores as I'm always nervous due to their hands just desiring to touch everything,

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I think it is polite to offer, but have never had a store say "Yes, pay for this". I would feel bad if I tried to hide it, but have found most often if you go talk to them they will tell you not to worry about it.

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I insisted on paying for some baby food my kid threw on the floor despite the fact that the cashier didn't want to charge me, but other than that, I've been blessed. We don't usually have accidents in the store. Dh has actually taken over the grocery shopping so we'll see if I need to ever bring either boy with me shopping again. I hope not; it's more fun to not have to pay attention to what they're doing.

Yes, you break it, you buy it. The store screws up, they pay for it.

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I just wonder if it's fair to pay retail? Don't store normally carry insurance? So if someone breaks something, the store claims it on the insurance and plus if the customer also pays retail, then how is this right? The store has to pay the insurance premiums each year so if a customer breaks something wouldn't paying their own price for the item plus some fractional amount for things like shipping etc be sufficient?

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"wlillie" wrote:

Yes, you break it, you buy it. The store screws up, they pay for it.

I agree with this. If it was totally my fault, like the time when I put a bottle of wine in the baby seat of the cart without making sure the leg holes were covered, I'll happily pay full price for it. Now the time when there was a bottle of olive oil lying sideways on top of the other bottles, which I didn't see and which slipped off onto the floor when I grabbed one of the upright bottles, that was the store's fault and I told them so!

Insurance usually only covers significant amounts of damage and/or extraordinary circumstances, as in the broken set of china, or when an entire case of something drops off a forklift. For smaller amounts, the store usually just writes off their cost as part of the expense of doing business.