For any of you in the medical industry I'm hoping you can help me. When we took Deacon to the ER for "dehydration" we were there about an hour. The nurse took his vitals and the ER doc came in for *maybe* 2 minutes and said he wanted to get Deacon a drink and food and some anti-nausea meds. However, in the mean time (they took forever to come back) Deacon was able to urinate - so we were sent home. Basically - no care was given besides taking his vitals. No meds, no food, no drinks.
I got the bill and they charged our insurance $700+ and insurance paid about $120 of that and they are billing us $277. :eek: Um, I would happily pay that IF they had provided some kind of care. Even while we were there we kept looking for the doctor and the nurse up and down the hall and couldn't get anyone to talk to us so we could tell them that he was able to use the bathroom. I called them yesterday and they are sending us an itemized bill for me to go over and dispute. I am also supposed to call a patient advocate today to discuss the service that I wasn't happy with - even though I already filled out a survey over the phone about it.
Do I have any chance of getting this lowered? Obviously hospitals are businesses and I would hope that as the consumer I didn't get any service for my money. I'll pay a drastically discounted amount but not $277. Jus has had multiple biopsies there and ultrasounds for his thyroid and I had Deacon there so its not like we refuse to pay our bills - we paid all of that. And I will have this baby there but if they are going to provide crappy service it makes it hard for me to go in and be happy with the hospital.
Advice? Anything I can do?