Thread: camera dropped :(

I had it in our backpack diaper bag and DH knocked it off of the chair onto the floor this morning.

When I tried to use it, the shutter wouldn't work completely. It would try to focus and it seems the meter is working, but it won't fully depress to take a photo in the manual setting. It only takes a photo in two settings and it's not two settings I ever use.

When I spin the settings dial, it only displays a couple of the settings, but something is always displayed, even if it's the incorrect setting for what the dial is turned to. For example - it displays the manual setting info even if the dial is turned to auto, motion, etc.

My hope is that since it's partially working, perhaps it's an easy fix?

I am so sick. This was a secondhand camera, so I don't have a warranty. And I don't know of any trusted camera shops here. I'm sure there are great ones, I just don't have experience or know anyone who does. There's a store right down from me that I'm going to check out.

Not fun.

Sorry to hear about your camera. Ouchie, hope it is an easy fix.

I know your pain. Last year I was shooting a family and my camera dropped from about 5 feet onto the concrete sidewalk. My heart sank and I thought I would throw up. It was popping up an error and wouldn't do anything. I sent it into Canon to get fixed (fully expecting to pay for any damages). Thankfully, only a main electrical connection came loose and was reconnected and repaired under warranty (I didn't think it would be covered because of being dropped).

But, I know you said yours is not under warranty, but maybe it's just a simple electrical connection problem, which it sounds like it could be. I'd suggest sending it off and getting it looked at, a shop will most likely just send it off anyway). I've heard that most of the time repairs aren't nearly as expensive as the person thought they would be. Not fun, I know, but better than buying a whole new camera!!

Good luck and let us know how it turns out.

Oh no. I feel your pain. When I tripped and dropped my camera I cried for hours...
Thankfully it was only the lens although I had to spend $1300 for a new one it just rips you to the core when it happens.

I would get it checked by the manufacturer if you can.

have you tried taking the battery out and putting it back in again. worth a try.

Cazz

Spoke to two different places today (one was Canon) and they both said it'll probably be a minimum of $200 to repair (plus I'll have to pay to package and ship it).

The woman at Canon said they could sell refurbished cameras so I asked how much.

She said a Canon Rebel EOS Xsi with the kit lens would be $399 (includes shipping). I currently have the Canon Rebel EOS Xti, so the Xsi is the next step up I guess. And I don't even have the kit lens (which I know most think is crap) so I'm wondering if I shouldn't go ahead and pay the extra $200 for a refurbished Xsi (comes with a 90 day warranty)

UGH. This is SO frustrating.

Sorry to hear about your broken camera, hope you can decided which option is best for you.

I've only ever needed to repair P&S's, one cost me $150 but at the time digital cameras were expensive so it was worth it, the other was a Canon and I had dropped it and the lens would make horrible clicking noises and not open, they repaired it under warranty and had it back to me in 3 days.

I feel your pain! I upgraded to my D80 when my last p&s gave out and was going to cost $250 to replace. Could you send it in and have them verify what it will cost to repair it before you make your final decision? I mean, if they get it and it's something simple that they can fix for under $100, you might want to go that route. But if it's going to be the full $200 or more, then you could opt for the upgrade.

Just a thought. I hope you get something worked out soon!

(((hugs)))

GiGi

Give Canon another call and see what it would cost to get an assessment, if I recall correctly you just have to pay the freight to them then they tell you what is wrong and how much it will cost to repair, mine I was told it was under warranty but my understanding when I talked to the guy on the phone is that they will e-mail the amount and then you can accept or reject the repair.

Originally Posted by Muddee

Give Canon another call and see what it would cost to get an assessment.

It's free. but I really don't want to have to spend $20 - $25 on shipping (packaging, cost and insurance) to get it to them. And I'm sure the cost to ship back will be similar.

I hate to spend nearly $50 on just shipping to see if they can fix it. This just blows.