How long is she going to take to fix it?

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Muddee's picture
Joined: 03/13/08
Posts: 2119
How long is she going to take to fix it?

I talked to the lady that did Natalie's photos and she said she would gladly e-mail me the class picture that got lost when they didn't close the CD session off, she swears they check every CD before handing them out and that it should have not had the issues it did, well I guess they missed one. I was supposed to get the e-mail last week but haven't yet got one yet, I'll have to give her another call.

Jennifer's pictures of her packages, which are beautiful, reminded me that I told this photographer that she should label her CD's. Her response was asking me why? I explained that I've bought many photos, and every single other company does this, its to ensure that if there is a problem the picture they are on the original source. She just didn't get it.

Anyway I will not be buying the photos next year this experience has been awful, and I still haven't found resolution.

Joined: 10/26/01
Posts: 3421

That is precisely why I do not buy school pictures (aside from the class picture), Amanda. It's just not worth the hassle and the quality.

I got spoiled at Logan's day care ... they had a wonderful photographer and I always bought at least a small package. But the school district does not and after Kindergarten, I never bought again. What a let down!

Sorry you are having such trouble. I hope you get your disc soon.

Best,
GiGi

sadieruth's picture
Joined: 06/09/05
Posts: 6186

Ya, it's frustrating. I didn't buy Ruthie's. At times I feel guilty and then I look at her kindergarten photo shoot that I did and I am reminded of why I didn't buy them. I hope she gets smart and starts doing things the right way before she loses more customers.

Muddee's picture
Joined: 03/13/08
Posts: 2119

I spoke too soon, I had given her my 2nd e-mail address. O.o good thing I didn't complain about how long things were taking. I got the photo in my e-mail in the end.