Dr. M. and Associates,
I am writing to inform you of a bad experience I had at your clinic on Friday November 2nd, 2007.
I had taken an at-home pregnancy test the previous Tuesday and gotten a positive result. I had heard such wonderful things about your clinic, Dr. M. and West Allis Memorial that I decided to switch OB's. I had experienced some spotting, so I called and made an appointment to come in, just to be safe. I was seen by one of your Nurses, I believe it was Jan. I was surprised and devestated when she walked into the room and said
that the my pregnancy test had been Negative. I had not expected this and immediatly felt shock and sadness, as one would when finding out that they had either a chemical pregnancy or a miscarriage. Much to my horror and disbelief, she started going on about how the female body is born with as many eggs as we're ever going to have and "How neat was that?". I can assure you, this was not what I needed to hear at the time. She never told me what I might expect with the miscarriage, never advised me on anything medical, what to look out for, nothing.
The experience I had with will ensure that I will not return to your clinic. I found her to be quite insensitive and inept at dealing with a patient in this situation. I can only cringe at the thought of her dealing with other patients who have had the heartbreak of finding out they've lost a child, regardless at what stage of the pregnancy.
While I'm not expecting anything to change, I just wanted to share this experience with you in the hopes that another unfortunate patient will not have to experience this shocking behavior.