Michael's Rocks

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sewgirly's picture
Joined: 01/01/06
Posts: 1496
Michael's Rocks

I had to pick up some embroidery thread to send to my g'ma today. While I was in there I thought I would look at the carts and decide which one I was going to exchange my Jasmine cart for. I was looking at them and a worker came by and said, "It's hard to choose huh?"

I told her that I had one that I was returning and wanted to see which one to exchange it for. She started telling me how she buys them for her daughter and I should wait til they go on sale. I explained where mine came from and how they were cheaper.

So, she was the assistant manager and she told me I could exchange my cart there!!!! I got paper dolls and she saved me from paying the shipping to return it and the shipping to send me back a new one!!! Yahoo I've already played with it! Smile

And I also bought this. It is awesome! It's real fine tipped and is completely opaque. I found it over in the woodcraft area.

coolmama72's picture
Joined: 10/20/01
Posts: 8185

that's awesome that she exchanged it for you there, cool deal!

whatcha gonna do with the pen?

Andy1784's picture
Joined: 09/18/08
Posts: 1372

How great that they let you exchange it there. I love my local Michaels, the people there are always super helpful. Happy cutting with your new carts!

MommyCB's picture
Joined: 05/04/06
Posts: 7623

So cool she let you do that!! That's customer service!

Are you planning on using that pen on your scrapbooks, or for wood projects?

LMCH's picture
Joined: 02/05/07
Posts: 2031

that is sweet that they let you exchange it there. can't wait to see some paper dolls creations Smile

Joined: 09/01/04
Posts: 1436

Cool on the exchange. When I first got my cricut, the lady there wouldn't do an exchange without a receipt. After a lot of complaints, Micheals began to be better about their policy.

What's the pen for? How does it work?

Joined: 03/16/15
Posts: 53852

Woah! thats super nice that she exchanged the cart for you! Im interested in what you're going to do with the pen too.

AshnBill's picture
Joined: 11/06/06
Posts: 5333

Wow, that was nice of her!

K9Trainer's picture
Joined: 09/25/06
Posts: 4065

GREAT deal!!

Joined: 03/17/08
Posts: 1391

That's awesome!

captainswife's picture
Joined: 11/25/07
Posts: 2687

excellent! good manager:)

sadieruth's picture
Joined: 06/09/05
Posts: 6168

Wow. You really don't see service like that anymore. That's awesome. Michael's gets a thumbs up from me. Although....I have never been in there. I guess I need to. Wink