So, I contacted Zappos today because the shoes I ordered for Isaiah on Monday have not shipped yet. Normally, I get shipment confirmations the same day or the next day with Zappos. Well, apparently they are upgrading software and the shoes should arrive on Tuesday. The customer services person I talked/chatted online with gave me a $20 coupon and enrolled me in their VIP program (which is free), which means I can get free overnight shipping on orders! WOW!!! I already ordered a pair of shoes for me using the coupon and the VIP service. After all, my cat pee'd on all of my work shoes, and I have been wearing shoes that I don't like. It was about time that I bought myself shoes considering I just bought all 3 kids new shoes last week. Yay me!