Can't log in on laptop anymore?

7 posts / 0 new
Last post
**Tiffany**'s picture
Joined: 11/21/03
Posts: 1230
Can't log in on laptop anymore?

For some reason I am not able to log in to the forums from my laptop. I can log in on the main page and get to my profile but when I go to forums it days I am not logged in and can't post. When I try to log in there it goes to a blank page. I logged out on the main page and deleted the cache and cookies. When I come to the page and I check security it says cookies is not blocked on the site. I am on my iPhone now and can log in perfectly here and post (obviously lol). Any ideas?

Joined: 01/06/03
Posts: 1175

Hi,

Unfortunately, there is a bug currently that is affecting some of our members... various devices, various browsers... and causing the exact log in issues you are describing. I am experiencing it myself when I try Firefox but am OK on IE. MissyJ is also having issues. It has been reported to tech support and and I know they are working on it and hoping to get things sorted out asap but unfortunately I don't have an update beyond that right now.

**Tiffany**'s picture
Joined: 11/21/03
Posts: 1230

Thanks for the quick reply Marla! I will just use my iPhone for now.

dreamchaser's picture
Joined: 01/31/07
Posts: 681

I'm having the same problem Tiffany. I can't log on with my laptop but today decided to try the desk top and I'm in! For now anyhow, lol.

I'm glad they are working on fixing the problem. Smile

MissyJ's picture
Joined: 01/31/02
Posts: 3214

Hi everyone!

We have now resolved this issue. Please check to see if you are able to log in now. You may have to insure that you are logged out on the home page first. Then clear your cached files / cookies. (You may need to do this on any other computers, computer devices/smartphones, etc. that you use to connect to avoid a conflict later.)

You *should* then be able to log in via the homepage at http://www.pregnancy.org and navigate to the boards to post as normal.

If you have any further problems please drop me a note at [email]missyj@pregnancy.org[/email]. I'll be more than happy to help! Smile

~Missy

Joined: 01/03/12
Posts: 5

I couldn't post anything from my tab yesterday, so i'm just testing from my laptop today and it appears to be working...

MissyJ's picture
Joined: 01/31/02
Posts: 3214

Great! We're glad that it is now working for you. Welcome to Pregnancy.org! Smile Let us know if we can help you connect with any particular group.